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Billing statement & payment guidelines

IMPORTANT NOTICE

University Policy requires that any individual who has outstanding indebtedness to the University shall not be allowed to register, receive a transcript of records, or receive certification of academic credits, grades, diplomas, or receipt of degrees of graduation until their delinquent account balance is resolved. The University assumes no responsibility in the use of this billing by anyone for identification purposes.

Please read carefully the following information to better understand your student account, billing statement, when your payments are due, what penalties may apply, and where to go for more information.

Definitions & clarifications

Current balance
The total of all charges on your account, which includes your previous balance amount plus new charges and payments. New charges included in this amount may not yet have been billed to you. View your most recent billing statement to see the total amount that has been billed to you.

Statement balance
The total due on your most recent bill, minus any new charges made after the billing (statement) date.

Current minimum due
The lowest amount you can pay to be eligible for the installment plan. A fee of $35 per semester is assessed for participating in the installment plan. If you do not make your minimum payment by the due date, you will be assessed a late payment fee in addition to an installment/re-billing fee. Read about the installment plan for complete details.

Statement due date
The due date of your most recent statement. The date listed may be a date that has already passed if you have not had new charges post to your student account or have not been billed for new charges. This is the date that your payment must be received in order to avoid late payment fees and/or installment/re-billing fees. Only payments received (not postmarked) by the due date are considered to be on time. See payment instructions below.

Account sub-total definitions

TERM
Tuition, fees, financial aid transactions, late fees, installment/re-billing fees, payments, and other term-based charges and payments
MONTHLY
Charges that are due monthly or that are not related to the term registration, such as library fines, parking charges, dental and medical charges, or bus passes
STARS
Indicates a transaction made prior to fall 1999
RCK
Returned check items and fees
Posted Date
Date that the transaction was posted to your student account.
Address changes
Your billing statements are sent to the address listed on the University's student database. By keeping your address updated, you ensure timely delivery of your statements. You are responsible for notifying One Stop Student Services when you change your address. You may do so in person at a One Stop Student Services Center at one of three campus locations, or on the Web by selecting the "Personal Information" link under the Student Quick Links heading at the One Stop Home Page. You must pay your bill by the due date(s) listed in the Class Schedule, even if you do not receive a billing statement.
College of Continuing Education (CCE) students
Please refer to your CCE Catalog, visit Student Support Services, 20 Ruttan Hall, or call 612-624-4000 or 1-800-234-6564,for more information.
Course fees
An explanation of course fees, the student services fee, and other fees can be found in your Class Schedule.
The Family Educational Rights and Privacy Act of 1974 (FERPA)
Your privacy is protected by FERPA, which means that you must submit a Student Information Release Authorization form to allow One Stop Student Services staff to discuss your student account and record information with a third party (including your parents, your spouse, or another agency). You can grant access to your student record using Parent/Guest Access. For assistance, call 612-624-1111 for more information.
Graduate Assistant Health Plan
For information, please contact the Office of Student Health Benefits.
Holds
If you have a past due balance, a hold may be placed on your student account that prevents registration and the release of transcripts and diplomas. For hold information, visit or contact One Stop Student Services at 612-624-1111.
Housing fees
For more information, please contact the Housing and Residential Life Office at 612-624-9152.
Health plan coverage
Student Health Benefit Plan - The University of Minnesota requires all degree-seeking students taking 6 or more eligible credits (or 3 credits in the summer) to have health plan coverage. “Eligible credits” are credits that contribute toward the automatic assessment of the Student Services Fee. If the credits for which you are registering meet the eligibility requirement, and you DO NOT enter verifiable health plan coverage information through One Stop, you will be automatically enrolled in and charged for the University-sponsored Student Health Benefit Plan. To enter health plan information, click on Health Plan Coverage under Quick Links on the One Stop home page. The deadline for providing health plan information coincides with drop/add deadlines. For more information, please contact the Office of Student Health Benefits.
MPIRG fee
To avoid assessment, you must decline this fee at the time of your initial registration. For more information, contact the Minnesota Public Interest Research Group at 612-625-0431.
SLC fee
To avoid assessment, you must decline this fee at the time of your initial registration. For more information, contact the Student Legislative Coalition at 612-624-5598.
Registration information
Unless you officially cancel your courses and receive a credit to your account, you will be held responsible for all tuition, fees, and other charges on your account. Contact your college office or One Stop Student Services for cancellation information.
Residency/reciprocity
For information, visit the Office of Admissions in 240 Williamson Hall or call 612-625-6330.
Tuition rate
The cost per credit for tuition is found in the Tuition and Fees page corresponding to your program. For more information, contact One Stop Student Services at 612-624-1111 or by email at onestop@umn.edu.

Questions regarding your bill

Please direct all inquiries about itemized charges on your billing statement to the appropriate office that originally posted the charge to your account. In addition, send a written notification of any disputed item(s) on your billing statement to:

One Stop Student Services
333 Science Teaching & Student Services, 222 Pleasant St. SE
Minneapolis, MN 55455-0239

For general questions regarding payments or your billing statement, please contact a One Stop counselor at the One Stop Student Services Center, 333 Science Teaching & Student Services, or call 612-624-1111 or email onestop@umn.edu.