Exit interviews

Exit interviews, usually conducted on campus by Student Financial Collections (SFC), are required of all borrowers from federal and University loan programs. At the exit interview, you receive information regarding the rights and responsibilities of a borrower and a lender/servicer. You will also learn about repayment, deferment, and cancellation of your loans. For University-based loans, repayment terms including length, interest rate, outstanding balance, and payment amounts are reviewed.

Federal regulations and University policy require SFC to maintain documentation that you attended an exit interview. For University-based loans, you will be required to complete and sign various forms. If you do not complete the paperwork, a hold will be placed on your record.

If you borrowed from the William D. Ford Federal Direct Loan Program, you must go online to www.dlservicer.ed.gov to complete an exit interview. SFC staff provide general information on the Federal Direct subsidized and unsubsidized loans in their exit interviews, though the SFC office does not handle exit interviews for that loan program.

Exit interviews:

—are required if you borrowed from any of the following loan programs:

Federal Perkins Loan
Health Professions Student Loan
Nursing Student Loan
Primary Care Loan
University Trust Fund Loan

—must be completed when you:

are about to graduate.
leave the University (even if it is just temporary).
drop your registration below half-time enrollment.
transfer to another school.
leave for a National Student Exchange (NSE) experience.

—will be offered at the following events/locations:

Grad Fest, an annual event for graduates held each spring semester in the Great Hall, Coffman Memorial Union. Look for announcements in the Minnesota Daily.
Student Financial Collections Office in 20 Fraser Hall, East Bank campus. Walk-in exit interviews available anytime during office hours, 8 am to 4 pm, Monday-Friday; no appointment necessary.
Law, veterinary medicine, dentistry and medical students: Exit interviews will be scheduled in your respective schools. You will be notified in the spring of the time and location.