Billing Appeals
Please speak to a Student Financial Collections (SFC) representative before
submitting an appeal. Any appeals not properly completed or submitted will not
be reviewed. You must contact SFC for the results of your appeal.
A Fee
Waiver Appeal form is available under "Managing your Student Account" at
Forms Online if you feel you shouldn't be charged late fees. You must have
circumstances beyond your control to appeal these charges. (Not having the money
to pay is not considered a reason for appeal and will result in denial of appeal.)
Tuition refund appeals are granted only in cases of rare and
extreme circumstances. Your appeal will be denied for your failure to cancel,
attend classes, or manage employment conflicts. Before starting this process, meet with
an advisor to discuss your options, including taking incompletes in your courses,
instead of seeking a refund. Please review the appeal procedures carefully before
proceeding with the two-step process. You are first required to submit an appeal
with your college to have the class and grade removed from your transcript.
If that first step is approved, you then contact One Stop Student Services about
a Tuition Refund Appeal
When appropriate, your instructors may make arrangements for
you to take an incomplete or "I" grade, instead of withdrawing from class if
you are called to active military duty
during the term. University policy allows up to one calendar year to finish
any incomplete coursework after your discharge from active duty.
If you have been charged for health insurance and do not feel you should pay this, contact Boynton Health Services (BHS) immediately, as strict deadlines apply to the appeal process for health insurance.
If you have issues with housing charges, you must contact
Housing and Residential
Life directly for appeals.
Contact an SFC representative for help determining how to
best appeal, since each situation is unique.
