Additional information: The OCM Support
Hotline will be under the normal schedule and fully functional on
December 13.
In this issue:
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Academic Support Resources: limited service on December 13
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AAN and CSAA invited to the January RAC meeting
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Fall 2007 One Stop Student Service survey results
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Graduation Planner update
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TXT-U emergency notification
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Introduction of new ASR staff members
Academic Support Resources: limited service on December 13
On Thursday, December 13, beginning at 2:00 p.m., there will be limited services for all Academic Support Resources (ASR) units; this includes the Office of the Registrar, Office of Student Finance, One Stop Student Services, and the Office of Classroom Management (OCM). All units will be participating in a staff function. The OCM Support Hotline will be under the normal schedule and will be fully operational.
The One Stop Student Service center located in Fraser Hall will have limited service from 2:00-4:00 p.m. and will close at 4:00 p.m. The St. Paul and West Bank One Stop centers will close at 1:30 p.m.
Please attend the January 2008 registrar's advisory committee meeting
The Academic Advising Network (AAN) and the Collegiate Student Affairs Administrators (CSAA) are invited to the January Registrar's Advisory Committee (RAC) meeting. RAC meetings provide attendees with the opportunity to learn about the latest changes in policies, projects, reports from Information Management Systems (IMS), and more. Come equipped with your questions for staff from the Office of Student Finance (OSF), One Stop Student Services, Office of the Registrar (OTR) and from your college colleagues
The January RAC meeting Monday, January 7, from 9:00 a.m. until noon in 130 Murphy Hall. If you have any questions about RAC, or would like to submit an agenda item, contact Ingrid Nuttall at ingridn@umn.edu.
Fall 2007 One Stop Student Service survey results
The third annual One Stop Student Services survey was completed in the beginning of October. 3,055 students who contacted One Stop either by phone, e-mail, or in-person during the first two weeks of September were selected at random to complete an online survey. Approximately 32 percent of students contacted completed the survey; two students received an iPod Nano for completing the survey within the first week, and two students received a University of Minnesota sweatshirt during the second week.
We are pleased to announce that overall, over 96 percent of students felt they received satisfactory or better service and over 96 percent stated they were treated in a courteous and professional manner. Finally, over 94 percent of students felt they received a response to their needs in an acceptable amount of time. Students comments were extremely positive: "You handled the busy first week of school very well. I was impressed that I was helped within a few minutes!" and "I couldn't do this whole college thing without you guys!" were just some of the comments we received.
Suggestions and comments can be submitted to the online comment card. Thank you from everyone at One Stop Student Services.
Graduation Planner update
Since November, nearly 3,000 additional students have signed on to Graduation Planner and nearly 4,000 additional plans have been created. This brings the total number of students using graduation planner to nearly 10,000, with nearly 13,000 plans created. Graduation Planner is an online tool designed to allow students to map out their best plan of action in order to help achieve their desired degree in a timely manner. It is available online at: plan.umn.edu.
TXT-U emergency notification
TXT-U is the University of
Minnesota’s emergency notification text messaging system. Students,
faculty,
and staff can stay informed about critical campus safety information by
registering to receive TXT-U messages.
Only University of Minnesota students, faculty, and staff can register for TXT-U. However, you can add more than one mobile device to your account, registering your parents, family, friends, or others.
TXT-U will be used infrequently and specifically for real emergency situations.
Register today for TXT-U at http://www.txt-u.umn.edu.